The last 2 extremely cold days I had the distinct pleasure of using your company's services. I have been on this planet for many more years than I care to remember, and I have never experienced such wonderful customer service as I have with your company.

From the first phone call, when I was stunned to find out that someone could come and help me THE SAME DAY, to the very kind service person named Mike, who told me exactly what was wrong, and did not try to sell me something I couldn't afford, I applaud your company.

Mike told me exactly what he hoped would happen today, in a "perfect world", and he made it happen.

I now have a warm home for the first time in a week. I am a recent widow, and I am still trying to find my way around the maintenance of a house alone.

I will never forget your kindness, and I will do my best to send business your way.

Thank you again; you are the best.

"Joan Oliver"

Dear Jim,

I am very pleased with the new heat and hot water. I am having a little problem with hot water pressure in the kitchen but all else is good.

Your crew did an excellent job and they were very pleasant and considerate during the time they were here.

Thank you for all you did to make this happen.

"Ann Marie Oldfield"

Recently your company sent workers to repair our heating unit.

They stopped by the house initially to see what the problem was and then came later to do the repairs.

I was most impressed with the professionalism exhibited by your employees in that they were expedient, explained the problem, gave an estimate, and then completed the work. They came approximately at 5:15 pm and stayed on the job until it was done.

Today people want to be finished at a given time, and do not want to work beyond that, or else, burry through the task. This was not the case with OCEANAIR. They were thorough and took the time to see that all was working after replacing the parts.

I am most appreciative of this fine work ethic on the part of your employees, and the service extended by Ocean Air. I will definitely recommend your company to anyone I have This opportunity to do so...thank you for placing importance on service.

"Judy Wink"

This letter of recommendation is on behalf of Ocean Air and its owner James Van Pelt. Ocean Air has been servicing this business for approximately a year and a half. Jim came highly recommended by our former refrigeration company, which due to illness in their family, decided to give their commercial accounts.

Ocean Air has always met or exceeded our expectations on each and every visit. This includes all preventative maintenance, repair and installation jobs they have done for us. We have a very large and busy family style restaurant that requires a great deal of refrigeration and air conditioning. Availability of our repair technicians is of utmost importance and on this count. Ocean Air really excels in their service. Whether it's been a daytime non emergency or a night-time, weekend or holiday emergence they have always responded in a timely manner. Jim has never been more than a phone call away.

Please feel free to contact us if you have any further questions.

"Garry Reamy"

I'm writing to let your company know how pleased my family and I were with the service that one of your technicians, James VanPelt, provided for us. Our air conditioning unit went out early this week during a particularly hot time and we were expecting to have to wait several days for it to be fixed. Mr. VanPelt came out the same day your company was called. He was extremely professional and very personable. Unfortunately, later that same night our air conditioning unit went out again; Mr. VanPelt came out early that next morning, temporarily fixed another issue until he could get the necessary part. And left us his direct pager to contact him after hours in case it went down again, that's unheard of! He said he knew we had a young son and wanted to get this resolved for us as soon as possible. We live in a townhouse and have had several issues with appliances and never have we received such service. Thank you to your company and especially to Mr. VanPelt. Our home is cool and comfortable now and we greatly appreciate it.

"Heather Frazier"

We have appreciated the friendly relationship we have with your company.

Your company has provided quality heating and air conditioning service for Atlas for over two years and on over 40 locations between the Jos. A. Bank Clothiers, J.Crew, Bass Pro Outdoor World and The Container Store accounts for the Maryland area.

Your work has been on time and efficient. We look forward to many more years of a continued relationship.

Thanks for the dedication!

"Sharon Stoddard"

Just a note to let you know about the great service I received in repairs to my old unit and the help in choosing my new unit. The installation of my new Trane unit went quickly and neatly.

I would highly recommend your company to anyone! Thanks again.

"Jean Keister"

I would like to express my complete satisfaction with the recent installation of my heating and air conditioning unit.

You are a very enjoyable gentleman and professional in your work. You left my home and yard completely clear of debris.

Your work ethics are of the highest degree.

I have and will continue to highly recommend your company to all my friends and relatives.

Very truly yours.

"Phyllis and Ed Smith"

We are writing this letter of reference for Jim VanPelt because we feel very confident in his technical abilities as well as his moral character. Jim has been servicing our HVAC (and other) needs for over four years. Because we have lived in two different homes with different systems, we have had the opportunity to experience Jim's technical competence with various HVAC systems. He has performed repairs, installations, and upgrades for us on gas-fueled forced air heating, two different air conditioning systems, as well as our current gas-fueled hot water radiant heating system. Jim also installed an attic fan for us in our previous home. Jim has always followed through with his tasks, and gone above and beyond to make sure that our heating and air conditioning needs are met. Jim has always been true to his estimates, and will often offer cost-effective alternatives to repairs or installations when appropriate. We have always followed Jim's recommendations, and have never been disappointed. Again, we feel very confident in Jim's technical expertise as well as his character. Further, we will continue to call on Jim when we have HVAC needs, and intend to use his services for another upgrade to our current system in the near future.

"Carolyn and Robert Couchenour"

Please be advised that on a number of occasions I have commissioned Mr. van Pelt to either replace my furnace, repair or replace my air condition and I have found him to be the most trustworthy and extremely knowledgeable individual in is field. Not only does he offer fast reliable and cost effective service but also he is always there when you need him. He is defiantly a credit to his profession. I would highly recommend him to anyone and have done so with neighbors and friends.

"Joseph F. Kidwell"